Stays
Booked on Klook
- Do the room rates include taxes and service fees?
- What do "Non-refundable" and "Free cancellation" mean?
- Are the room rates per person or per room?
- Can I add an extra bed/baby cot in my room？
Booked on Partner Site
- The amount of Klook credits that the partner's platform said I would earn is different to what I got. How come?
- Can I still earn Klook credits if I forget to enter in my the rebate code?
- What's the difference between a discount code and rebate code?
- My Klook credits status says “On the way”. What does that mean?