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    Reviews
    4.6/ 5
    Good
    Read all 170 reviews
    5 Good
    Aljohn
    2020-05-23 11:25:13
    Europe Rail Ticket ·
    We took the train from Paris to Amsterdam. We saw a lot of beautiful sceneries along the way. The cabin is clean and big. We were able to take a good rest. Just book the ticket though Klook as it's hassle free.
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    5 Good
    Aljohn
    2020-05-23 11:18:03
    Europe Rail Ticket ·
    My friend and I decided to take a train from Zurich to Paris. and since we want to travel in style, we took the First Class ticket and it was the best decision we made. The cabin was very clean and spacious. We were able to get a good sleep throughout the long journey. We arrived in Paris still fresh. I recommend getting your ticket from Klook. You just print the ticket, go to the train station and wait for the train. Hassle free right!?
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    5 Good
    KAR LIP
    2020-02-17 07:54:37
    Europe Rail Ticket ·
    Easy to use, just show ur tickets to the train ticket counter and book for a sit for €5 from Santa Apolonia to Porto Camphana. Even id book from Lisbon Orient they manage to change my ticket depart from Santa Apolonia because more convenient to this station from my hotel.
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    5 Good
    Loo Lee
    2020-01-17 18:02:27
    Europe Rail Ticket ·
    Upon arriving the St Pancras International station. Just show your printed bar code to scan to proceed to immigration. Be there one hour before departure for save side. The train is very conferable and clean. They have toilet facilities. recommended to buy early can get three time cheaper than last minute booking,
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    5 Good
    KEE YONG
    2019-12-29 12:40:37
    Europe Rail Ticket ·
    Fast and easy. Buy at Klook is easy to search and user friendly. Just print out the e-ticket and can check in Just 1hour before departure. Remember to go in early because need to go thru the custom counter. Enjoy to use the simple way to buy euro train in Klook.
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    5 Good
    YIU HING
    2020-05-06 11:03:29
    Europe Rail Ticket ·
    The ride is smooth and very scenic. Seats are comfortable. highly recommended to all. The train arrive and leave on time. look forward to the next trip.
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    5 Good
    Anakapan
    2020-01-06 01:04:48
    Europe Rail Ticket ·
    It’s very convenient to reserve a ticket in advance for travel in Italy during peak season You can book a seat in advance but make sure that it has time for delivery before you leave to Italy.
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    5 Good
    Ming yee
    2020-05-09 21:08:03
    Europe Rail Ticket ·
    If you visit Europe, you should have chance to take the Europe train to go around Europe countries with hassle free ticket book with Klook, easy to use and redeem, thank you Klook have this kind of promotion and ticket for us to purchase. Highly recommend to purchase via Klook and definitely will purchase with Klook again for this activities.
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    5 Good
    SIEW CHAN
    2019-12-20 12:07:19
    Europe Rail Ticket ·
    This is the first time I bought train ticket from Klook. Good experience, manage to buy earlier to get the cheaper Eurostar ticket. No need to print out, just scan the QR code from the phone. The train is comfortable and the check in process in St Pancras Station is smooth and easy.
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    5 Good
    Omar Khalif
    2019-12-12 08:16:39
    Europe Rail Ticket ·
    On time as always and we were very lucky to have ours not being cancelled. Best way to get to Paris from London without any hassle at all.
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    Common Questions
    I am traveling with infants and children. Do I need to buy a train ticket for them?

    Children aged 0-3 may travel for free if no separate seat is required. If you wish to reserve a seat for your child, you will need to purchase a youth ticket and indicate the child is aged 4 upon checkout

    Are there any child or youth discounts?

    Many of the European train tickets offer discounts for children and youths aged 4-25, depending on the specific train routes and rail operators. If applicable, child and youth fares will be calculated and automatically applied on your desired train itineraries, which means the fares displayed on your screen is already a discounted fare

    Are there any senior discounts?

    Some of the European train tickets offer discounts to senior travelers aged 60+, depending on the specific train routes and rail operators. If applicable, senior fares will be calculated and automatically applied on your desired train itineraries, which means the fare displayed on your screen is already a discounted fare

    Can I get a student discount if I have an international student card?

    Unfortunately, no student discounts will be offered to overseas students with an international student card. However, if you are aged 25 and below, you may enjoy a youth discount instead, depending on the train routes and rail operators of your selected journey

    Does Klook offer group rates for train tickets?

    At the moment there are no group discounts offered on Klook

    Are there any promo fares for train tickets?

    Klook offers promotional fares for selected train routes from time to time. Stay updated with Klook to be able to grab these special deals!

    Does my train ticket include seat reservation?

    For international and domestic high speed trains, seat reservations are already inclusive in the ticket price. You will be automatically assigned a seat by the booking system

    Can I select my seat when booking train ticket ?

    Unlike buying flight tickets, you cannot select your train seat at the moment, but you may state your seat preferences when purchasing on Klook. Klook will try its best to arrange your preferred seat but please be reminded that it is not guaranteed

    How can my travel companions and I be seated together?

    If you wish to sit together with your travel companions, please purchase multiple tickets in one booking so that you and your companion can be seated in the closest available seats. However, please be reminded that it is not guaranteed.

    If you will be taking local or regional trains, such as the TER trains in France and RB/RE trains in Germany, you and your companions can simply board the train with your tickets and sit in any empty seat

    What are the differences between 'Physical Ticket', 'Print at Home (E-Ticket)'s, and 'Pick Up at Station'?

    Physical Ticket: You will receive your physical ticket within 7 working days. If you are traveling to your chosen destination soon, it is highly recommended to book tickets that offer e-ticket options or allow direct pick up at train stations

    Print at Home (E-Ticket): E-tickets will be sent via email as a PDF attachment. Please ensure to print the tickets on A4 paper prior to your departure and be ready to present the document as you board the train

    Pick Up at Station: You may collect your tickets at the local stations by entering your ticket code at any self-service ticket machine

    If I choose 'Pick Up at Station' as ticketing option, how should I get my ticket in local train stations?

    You may collect your train ticket from a self-service ticket machine or a staffed ticket window (applicable only for UK trains) at a local station before your train departure time. It is highly recommended that you collect your ticket at least 30 minutes prior to departure.

    To collect your ticket from a self-service ticket machine, you need to enter the 6-9 digit code in order to print your ticket. The code can be found in the confirmation email you received from Klook, or retrieved from the voucher in your Klook account. Sometimes you will be required to insert a credit card to activate the ticket machine, but please be assured that you will not be charged any extra fees.

    To collect ticket from ticket window, simply show the reservation code or PNR to the staff to receive your ticket

    What are the opening hours of European train stations?

    Opening hours range depending on the train station. Please contact national rail operators or local train station staff for more details, especially if you plan to collect ticket early in the morning or late at night

    How long will it take before I receive my physical ticket?

    Klook will process your booking and send out your physical rail pass or train ticket on the first business day after we receive your booking (not applicable on weekends and holidays). Please note that delivery lead time varies depending on countries or regions. Please allow yourself enough time to receive your physical ticket before departing from your home city.

    Can I get refund if my physical train ticket is lost or stolen?

    Refund policies vary depending on the types of tickets and fares. If your physical tickets are refundable, please follow the instructions given by Klook to initiate and claim your refund

    How long will it take before I receive my refund?

    If your initial payment was made via PayPal, the refund will be processed instantly after we process the refund. If you paid by credit card, it usually takes 5-7 working days, or up to 30 days for certain banks, for you to receive the refund in your account.

    If after these time scales you have still not received your refund, please reach out to us at "Ask Klook" by submitting a 'Feedback on Existing Booking' inquiry.

    What should I do if I miss the train?

    Please make sure you have enough time to transfer between trains, especially if you have a connecting train in a different train station

    Does my train ticket include a meal service?

    Generally speaking, only some of the first class or premier class fares include meal services. Second class train ticket holders usually do not include at-seat meal services but travelers will have free access to the restaurant car where a wide range of snacks and beverages are available for purchase

    Can I bring my own food onbroad?

    Yes, of course! Travelers are allowed to bring their own food and drinks abroad

    How to book a Europe train ticket with Klook?

    Simply enter your departure and arrival city, select a departure (and return) date & time, indicate the number of passengers, then tap or click the search button. You will be provided with a list of train itineraries that you can choose from

    How early can I purchase a Europe train ticket?

    This varies depending on your selected train routes, and also ranges from countries and type of trains. Generally speaking, many of the European train tickets can be booked as early as 90 days before train departure. Below are some of the recommended timelines* for ticket booking according to train type and popular routes:

    == Domestic Trains ==

    TGV (within France): 90 days in advance ICE (within Germany): 180 days in advance Railjet (within Austria): 90 days in advance Frecciarossa, Frecciargento, and Frecciabianca (within Itlay): 120 days in advance NTV (within Italy): 120 days in advance AVE (within Spain): 75 days in advance National Rail (UK): 75 days in advance

    == International Trains ==

    Eurostar (London to/from Paris, Brussels and Amsterdam): 180 days in advance Thalys (Paris to/from Brussels and Amsterdam): 90 days in advance ICE (Germany to/from neighboring countries): 180 days in advance TGV (France to/from neighboring countries): 90 to 120 days in advance TGV Lyria (Paris to/from Geneva and Zurich): 120 days in advance Berlin-Warsaw Express: 60 days

    == Night Trains ==

    Intercites de Nuit (within France): 90 days in advance Italian night trains: 90 days in advance OBB Night Train (Austria to/from neighboring countries): 180 days in advance Thello (Paris to/from Milan and Venice): 120 days in advance Lusitania (Madrid to/from Lisbon): 60 days in advance

    == Swiss Scenic Trains ==

    Glacier Express (Zermatt - Brig - Chur / St. Moritz): 90 days in advance GoldenPass Line (Luzern - Interlaken - Zweisimmen - Montreux): 90 days in advance Bernina Express (Chur/Davos - St. Moritz - Tirano - Lugano): 90 days in advance Gotthard Panorama Express (Luzern - Fluelen - Bellinzona - Lugano): 90 days in advance

    • subject to change
    What should I do if the booking is not open?

    European train tickets are usually available for sale 90 days in advance, but if your preferred ticket is not yet available for purchase, it is probably because your desired ticket is not yet available at that time

    Why Can't I find the Europe train route I want to book?

    There are several reasons why you might not find your desired train:

    (1) Your desired train is full, or (2) Your desired train route is not yet available for booking, or (3) Your desired train route is temporarily closed for booking due to track maintenance works, or (4) Your desired train journey might contain more than two changes (our system is designed to filter out any train routes with more than two exchanges to give you the most direct route)

    Can I reserve a Europe train ticket first and pay within 24-72 hours?

    At the moment, it is not possible to reserve now and pay for a ticket later with Klook. To secure a ticket, please pay as soon as you have chosen your chosen route

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