Klook Upgrades
- How can I get Klook Flex with a booking?
- Is Klook Upgrade applicable for all Klook activities?
- Why can't I purchase Klook Upgrade for my booking?
- Who are eligible to purchase a Klook Upgrade?
- Is Klook Upgrades available to residents of all countries?
- Will a receipt be issued for my purchase of Klook Upgrades?
- Will I get a refund for my Klook Upgrades purchase if my order is canceled before the activity is confirmed?
- I haven't received confirmation of my Klook Upgrade purchase yet, what do I do?
- Can I cancel or transfer my Klook Upgrade purchase?
- How can I submit a Flex Claim?
- Can I submit a partial claim for Klook Upgrades?
- When do I have to submit my Flex Claim for Klook Upgrades?
- Why can't I submit a Flex Claim for my booking?
- How long will it take for my Flex Claim to be processed?
- How will I know if my Flex Claim has been processed?
- I used Klook Credits to pay for my booking. Will I be refunded in Klook Credits?
- I placed an order using both cash and Klook credits. How will the refund work?
- How will I be refunded?