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    Hello.How can we help you?

    Help Popular FAQs How can I cancel my booking and get a refund?

    How can I cancel my booking and get a refund?

    This depends on your activity's cancellation policy.

    For activities with free cancellation: You can cancel the booking yourself until the specified time mentioned in the cancellation policy by following these steps:

    1. Go to the Bookings page
    2. Find the booking you want to cancel and select "Apply for refund"
    3. Select refund reason, quantity and then select "Next"

    For activities with conditional cancellation: Please check the cancellation policy listed on the activity's page for details. If you want to apply for a refund, you can chat with us online. Simply go to the Bookings page, select the booking and then select the chat icon.

    For activities with no cancellation: Sorry, this activity can't be refunded.

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