Things to do
Transport
Places to stay
More to explore
During your activity
Klook Upgrades
- How can I get Klook Flex with a booking?
- Is Klook Upgrade applicable for all Klook activities?
- Why can't I purchase Klook Upgrade for my booking?
- Who are eligible to purchase a Klook Upgrade?
Airport transfers
- What does the price shown in the search results include? What does 'All-in Fees' mean?
- Can I make changes to my booking once it's been confirmed?
- How early after my landing time should I schedule my airport pick up service?
- What is considered luggage? How many suitcases can I bring? Will my luggage fit the vehicle?
Klook gift cards
- Can I top up or transfer my balance, or request for a refund for my Gift Card?
- Can I use my Gift Card balance together with other payment methods?
- Can I use the Gift Card balance on top of Klook Credits and promo codes?
- How do I use my redeemed balance?
Car rentals
- What do I need to bring when picking up the car?
- Will I have to leave a deposit when I pick my car up?
- Where can I find my rental car's insurance coverage?
- What is an insurance excess？
Taiwan intercity buses
- How long will it take before I get a refund?
- Can I change or cancel my booking?
- What are the differences between an Open Time Ticket and a Fixed Time Ticket?
- Who is eligible for a concession fare?
Thailand ferries
- After I arrive at my destination island, how can I get to my hotel or another destination?
- How can I get to the departure port?
- How can I redeem my tickets?
- Can I change my tickets?
Malaysia ferries
- How do I book ferry tickets?
- What should I do if I miss my ferry?
- Can I cancel my tickets and get a refund?
- Can I change my tickets?
Vietnam ferries
- How do I book ferry tickets?
- What should I do if I miss my ferry?
- Can I cancel my tickets and get a refund?
- Can I change my tickets?