Experiences
Transport
Accommodation
More to explore
During Your Trip
Klook Upgrades
- How will I be refunded?
- How can I get Klook Flex with a booking?
- Is Klook Upgrade applicable for all Klook activities?
- Why can't I purchase Klook Upgrade for my booking?
Airport Transfers
- What does the price shown in the search results include? What does 'All-in Fees' mean?
- Can I make changes to my booking once it's been confirmed?
- How early after my landing time should I schedule my airport pick up service?
- What is considered luggage? How many suitcases can I bring? Will my luggage fit the vehicle?
Klook Gift Card
- How come I can't see my gift card in my inbox?
- How can I get a Klook Gift Card?
- How can I redeem my Gift Card balance?
- How do I use my redeemed balance?
Car Rental
- What do I need to bring when picking up the car?
- Will I have to leave a deposit when I pick my car up?
- What is an insurance excess？
- What if my rental car breaks down?
Taiwan intercity buses
- How do I book bus tickets with Klook?
- When's the earliest/latest I can book a ticket before the departure time?
- Does my ticket include a seat reservation?
- How do I collect my tickets at the bus station?
Thailand ferries
- What should I do if I miss my ferry?
- Can I refund my tickets?
- Can I change my tickets?
- How can I redeem my tickets?
Malaysia ferries
- How do I book ferry tickets?
- What should I do if I miss my ferry?
- Can I cancel my tickets and get a refund?
- Can I change my tickets?
Vietnam ferries
- How do I book ferry tickets?
- What should I do if I miss my ferry?
- Can I cancel my tickets and get a refund?
- Can I change my tickets?