Will my credits and coupons be refunded if I cancel my activity?
Refunds of Klook Credits and coupons are decided on a case-by-case basis and are subject to the cancellation reason. Please submit an Ask Klook inquiry if you need to request a refund for your credits and coupons.
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Other FAQs in Changes & Refunds
- How do I amend my bookings?
- How do I add/remove participants from my booking?
- What should I do if I got into a traffic accident on the day of the activity?
- What should I do if I cannot contact the service provider?
- What should I do if my experience is cancelled due to poor weather or force majeure?
- What should I do if my experience is cancelled due to local circumstances?