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    Hello.How can we help you?

    Help Stays Booked on Klook What do "Non-refundable" and "Free cancellation" mean?

    What do "Non-refundable" and "Free cancellation" mean?

    Cancelling a non-refundable booking may result in a full charge of the booking.

    Free cancellation means that the booking can be cancelled within a certain period of time. For example, some properties allow you to cancel 48 hours before check-in time.

    Beyond the arranged time, any cancellation may be charged a fee. Please see the property's cancellation policy for more details.

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