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    Hello.How can we help you?

    Help Booking Process I have booked an activity but I have not received a confirmation by email. What do I do?

    I have booked an activity but I have not received a confirmation by email. What do I do?

    If you have not received your confirmation email, please refer to the following steps:

    1. Check your the Spam folder in your email just in case

    2. Log in your Klook account via website or app, go to the 'Bookings' page and see if you can find your booking status there

    3. For further assistance, please reach out to us at ""Ask Klook"" by submitting a 'Check Status of Existing Booking' inquiry

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