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    JR Hokkaido Rail Pass (3, 4, 5, or 7 Days)

    4.8 (1,343 reviews)

    10K+ Booked
    Wishlist
    • Conditional Cancelation*
    • Print Voucher
    • Collect Physical Ticket
    • Open Date Ticket
    • Important: Due to the current outbreak situation of novel coronavirus (2019-nCoV), the Klook office in Hong Kong will be suspending rail pass pick up service until further notice
    • Explore Hokkaido’s major cities with a single rail pass that offers unlimited travel within this designated area
    • Hop on easy rides aboard local trains, buses, or the JR Hokkaido Limited Express/Express line
    • Pick from various kinds such as a consecutive 3-, 5-, or 7-day pass, or a flexible 4-day JR Hokkaido Pass!
    • Choose different delivery or pick-up options based on your location. Get your Exchange Order voucher and redeem your Hokkaido rail pass!

    Package Options

    Related Activities

    Most Recent Review

    • Joysen 28 Feb 2020
      Highly Recommended
      Review for: Consecutive · 7 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      easy redemption and user friendly guide for JR pass

    What To Expect

    Simply make your booking online and enjoy free delivery in Taiwan or easy pick up from Hong Kong Airport. Choose between a rail pass for 3, 5, or 7 consecutive days or use it for any 4 days within a 10 day period. Redeem your voucher for a rail pass when you're in Japan and be ready to explore Hokkaido to the fullest! Apart from the Shinkansen, your pass is valid for unlimited rides on all local/rapid trains, limited express, ordinary express, and buses operated by JR Hokkaido. Travel during winter and visit the Sapporo Snow Festival held every year in Feburary, or head to the Rusutsu Resort for some thrilling sports on the snowy slopes. While you're there, indulge in some delicious crabs and ramen that the area is well-known for. With a single pass that takes you all around Hokkaido, this is definitely the easiest and fastest way to explore the region!

    HOKKAIDO Rail Pass
    Explore Hokkaido for 3, 5, 7 days or flexible 4 days with a JR Pass
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    jr pass infographic
    jr pass infographic
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    jr pass infographic

    Booking Information

    Confirmation

    Confirmation:

    • You will receive a confirmation email and voucher instantly after booking
    • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
    • Please note that the comfirmation email and Klook voucher CANNOT be used to redeem the actual JR Pass in Japan. You may only redeem your JR Pass when you present your Exchange Order, to be collected by mail or at Klook pick up points. For the detailed redemption process, please refer to the “How To Use” section below
    Insider Tips

    Insider Tips:

    Additional Information

    Additional Information:

    • Child ticket: Age 6-11
    • 2 children (aged 1-5) may travel free of charge when accompanied by an adult rail pass holder given that they do not occupy a seat, but a third child will require a child rail pass
    • Children under 12 months old may travel free of charge
    JR Pass Eligibility
    • The JR Pass is only applicable for non-Japanese passport holders with a Temporary Visitor visa and a permanent residence for more than 6 months outside of Japan
    • The JR Pass is not applicable for non-Japanese passport holders who have a permanent residence in Japan
    • Upon entering Japan, please go through manned automated gates or ask a clerk to apply the Temporary Visitor stamp on your passport to redeem the JR Pass. If you go through an automated gate, no stamp will be applied on your passport
    • Japanese nationals who have been residing outside of Japan for at least 10 years are eligible to purchase a JR Pass. The following requirements for eligibility include a valid Japanese passport and written proof (Copy of Overseas Residential Registration or Certificate of Overseas Residence) issued by the embassy or legation of Japan in the foreign country where you live
    • Visit the website for more information about JR Pass eligibility

    How To Use

    To Get Your JR Pass:

    • Before entering Japan, book your JR Pass at Klook in prior, select a departure date (the date you plan to fly to Japan) and fill in your information, obtain your Exchange Order by delivery or pick up by yourself
    • If you choose "delivery," Klook will mail the Exchange Order to your address within 3-5 business days; If you choose "pick up," please come to the designated pick up point at the time you choose to obtain your Exchange Order
    • After entering Japan, visit any of the JR offices located in airports and main train stations to submit your Exchange Order with your passport to redeem the JR Pass
    • After collecting your JR Pass, you may access unlimited rides within the valid date

    Notes on Usage:

    • The Exchange Order is valid for 3 months from the date of purchase. Please redeem your JR Pass within 3 months of its issuance
    • The JR Pass must be used within one month after redemption
    • You can only select your seat after turning in your Exchange Order for JR pass
    • For seat reservation, you will have to approach the JR staff at the Ticket Office in Japan to make the arrangement

    Terms & Conditions

    Condition of Refund:

    JR Pass Exchange Orders may be refunded at Klook within 11 months after booking as long as the following conditions below are fulfilled:
    • The Exchange Order has not been turned in for a JR Pass
    • The Exchange Order has not been stolen or lost
    • The Exchange Order must be mailed back to Klook Office, and it must be the complete physical copy of the Exchange Order

    Notes on Refund and Amendment:

    • In any case of Exchange Orders refund or amendment, you will need to contact Klook for further procedure
    • 10% of the yen price of the JR Pass will be charged as handling fee
    • Klook can only refund the Exchange Order, if you already redeemed your Exchange Order for JR Pass, please check with your local JR Station
    • Refunds or amendments due to local schedule change, suspended services, Exchange Order being stolen, damaged, lost or other related issues are not accepted, and there will be no compensation of accommodation, meals, transportation or other expenses incurred due to these circumstances
    View All

    Reviews (1,343)

    4.8
    • Ariz 23 Feb 2020
      Highly Recommended
      Review for: Consecutive · 3 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      Very easy to claim and use. For 1st time travellers, make use of the free seat reservation when you can. One opportunity I can see is have the Exchange Order sent online instead of mailing it similar to the Northern Kyushu Pass. Buy this JR Pass if you're going to outside of Sapporo (Hakodate, Noboribetsu, Asahikawa, Niseko, Furano, Obihiro, etc.). It's going to be a lot cheaper versus buying your tickets per trip.

    • Lai Sam 29 Jan 2020
      Highly Recommended
      Review for: Consecutive · 3 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      Super convenient! Received the Collection Slip within few days. Redemption at JR station is fuss-free. Seat reservation is free of charge. Really worth it if u r planning to travel far from Sapporo. Highly recommended!

    • Nicha 23 Jan 2020
      Highly Recommended
      Review for: Consecutive · 3 Days · Pick Up - Thailand

      Travelling around Hokkaido with this JR pass was really amazing experiance. Going to Hakodate , Noboribetsu , otaru within 3 days with seat reservation is easy and convenience . I just show the pass to JR staff to get in JR station

    • Hong Wei 13 Jan 2020
      Highly Recommended
      Review for: Consecutive · 7 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      easy to use, good to book, very comfortable rides, second time buying and yet to finish exploring hokkaido, gonna come back again someday. oh i got a free strap as their campaign. vulpix one. 6 jan to 25 jan only.

    • CHIA SENG 13 Feb 2020
      Highly Recommended
      Review for: Consecutive · 7 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      Highly recommended! A must when you are going to visit Hokaido. Impressive experience and scenery! Skip the queue and Easy to exchange.

    • Natthada 29 Feb 2020
      Highly Recommended
      Review for: Consecutive · 7 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      JR Pass help us to save cost in our trip. We can reserve seats with out fee. Unlimited reservation. Buy voucher from Klook is cheaper than others store.

    • LEE SAN 18 Feb 2020
      Highly Recommended
      Review for: Consecutive · 7 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      Amazing and wonderful trip to Hokkaido with JR Hokkaido Pass purchased from Klook. Easy to redeem. Worth the money! Highly recommended to those travelling to Hokkaido!!

    • WARAPORN 30 Dec 2019
      Highly Recommended
      Review for: Consecutive · 5 Days · Delivery - Indonesia, Singapore, Vietnam, Thailand, India

      Very convenience to book the pass in advance with good promotion. Just show the voucher and change to the ticket at JR station. You'll save a lot of money and time for your journey. ??

    • Vachiravit 23 Feb 2020
      Highly Recommended

      Easy to use this pass. Easy to pickup at airport. Shinkansen is available.

    • SYAEDI SYAFRILNIZAM 18 Jan 2020
      Highly Recommended
      Review for: Consecutive · 7 Days · Delivery - Mainland China, South Korea, Taiwan, Japan, Macau

      It was so convenient to travel around with this pass! You definitely need this if you're traveling in Hokkaido, it's cost-effective, cheap and easy. Just show the pass to the counter to enter train platforms and they'll let you go. Below are pictures of how the pass look like!

    FAQs

    Activity Q&A

    Making a Booking

    Q: I’m confused…what’s the difference between the voucher, exchange order, and JR Pass?

    A: The redemption process for the JR pass is complicated. Please see the definition of the following terms:

    • Klook Voucher: You receive this voucher after completing your booking on the Klook website or app. You only need this to redeem a JR Pass Exchange Order (sometimes also referred to as a voucher or MCO on other websites) at one of our Klook pick up points. If you have chosen a mail option, this will not apply to you. (Please note that this Klook voucher CANNOT be used in Japan to redeem the actual JR Pass) (See an example of a Klook voucher)
    • JR Pass Exchange Order (Physical Document or MCO): You will receive this at one of the Klook pick up points or by mail, depending on your checkout options. You MUST have this exchange order before leaving for Japan to exchange for the actual JR pass once you arrive (See an example of a JR Pass Exchange Order (MCO))
    • JR Pass: This is the actual pass you will use on the transportation systems in Japan. You MUST exchange for this pass in Japan with the physical Exchange Order described above. You will need both the exchange order and the original passport associated with the order to redeem for the actual JR Pass. The pass can be redeemed at the JR Pass Ticket Offices located in airports and local stations
    Q: I’m confused... what dates should I put in the calendar when booking?

    A: The date you select when booking is the date of your departure to Japan. If you intend to pick up your Exchange Order at the pick up counters, please note the counter opening hours. For Exchange Order deliveries, mailing will take 7 business days (holidays are not counted)

    Changes to your Booking

    Q: Some of the details I submitted at booking are incorrect, can I make a correction?

    A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible. We will cancel the old one and ask you to make a new order. A handling fee of 10% of the pass price will apply, and the remaining balance will be fully refunded. Please read through the official cancellation policy on the JR Pass page for more information

    Q: I made an error selecting my mailing location or pick up location, can I correct this?

    A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible.

    • If the Exchange Order has already been mailed, handling and postage fees will apply when making corrections to mailed Exchange Orders (MCO). You will be charged an additional 10% change fee will be charged
    • If the Exchange Order has not been mailed, there will be no additional charge
    Q: I would like to change from X JR Pass to Y JR Pass, how can I do this?

    A: Unfortunately, you can not change from X JR Pass to Y JR Pass. Please make sure you select the correct JR Pass before checking out

    Confirmation

    Q: I haven’t received my confirmation yet! Help!

    A:

    • Depart to Japan 3 months from booking date: Confirmations may sometimes require up to 24 hours to process due to security verification. If your booking has not been confirmed after 24 hours, please contact us via Ask Klook
    • Depart to Japan more than 3 months from booking date: Your exchange voucher will be confirmed and issued 3 months before your departure date

    Scheduling Issues

    Q: Is my pass still valid on X+1 date if I have a consecutive day pass that ends on X date?

    A: Your pass is only valid for the number of CALENDAR dates that the pass is issued for, it is NOT counted in 24 hour periods from the time of first use. For example, if you use the pass on the first day in the evening at 11:59pm, your first day will end at midnight that day

    Q: I would like to book a pass for XXX date, but this day does not show up on your calendar. What should I do?

    A: Dates that are grayed out are not yet available for purchase

    Q: When I redeem the JR pass, can I choose another date as the first use date instead of the day I redeem for my JR pass?

    A: After you receive the Exchange Order (MCO), you have 90 days from the 'date and place of issue' listed on the voucher to pick up your JR Pass. After picking up the actual JR Pass, you can choose a later date within 30 days to start using the JR Pass. Please ask the staff at the JR Rail office to help you set the first use date on the pass

    Redemption/Delivery/Pick Up

    Q: Why can’t I just receive the JR Pass before I go to Japan instead of an exchange order?

    A: JR passes cannot be issued outside of Japan. All JR passes must be redeemed once the traveler has arrived in Japan or purchased in Japan by foreign visitors at full price

    Q: Is it possible to collect the exchange order (MCO) today?

    A: Same day bookings are not possible. Bookings must be made at least 3-6 business days in advance. Please be sure that you have enough time to pick up or receive your exchange voucher before departing for Japan

    Q: How do I pick up my JR pass?

    A: Please note that JR Rail has many separate entities such as JR East, JR Central, JR Hokkaido, etc. Depending on the pass you buy, you will have to go to that specific company’s office to redeem your pass. The JR Rail Pass is only issued domestically in Japan. When you order on Klook, you will have the exchange order (MCO) sent to your home, or will have to pick up the exchange order (MCO) in the city or airport you are departing from before arriving in Japan. Once you have arrived in Japan, you will exchange the exchange order (MCO) for the actual rail pass at an official JR Rail Office (located at most major airports and rail stations in Japan)

    Q: Do I need my passport to pick up the exchange order (MCO)? Exchange for the JR Pass?

    A: When picking up the exchange order (MCO) in your country before leaving for Japan, the lead traveler listed at checkout must bring their passport to pick up the exchange orders at the office, but can pick up all other exchange orders associated with the order. When redeeming the exchange orders for the actual pass in Japan, each traveler MUST bring the original passport associated with the exchange order to receive the pass. Copies of passport information pages are NOT accepted

    Q: Can someone else pick up the exchange order (MCO) for me in XXX city?

    A: You can arrange for a friend to pick up your exchange order (MCO) by contacting us via Ask Klook. Your friend will need to provide a copy of the lead traveller’s passport and the Klook voucher to pick up the exchange order. Please note that this ONLY applies to the exchange orders (MCO) and NOT the JR Pass

    Q: Can I redeem my exchange voucher at X place in Japan?

    A: Generally, you can exchange the voucher for the JR Pass at most major airports and rail stations in Japan, as well as other JR Rail offices. Please see the following examples of places you can exchange for the JR Rail pass: JR Rail Office

    Q: Can someone else pick up the pass for me in Japan?

    A: No. The exchange orders (MCO) are linked to the personal details on the passports submitted at checkout. You must pick up the JR passes in person in Japan with the original passport used when booking

    Q: I ordered the pass on the Klook website or app, but have not received an exchange voucher yet. When will it come?

    A:

    • Depart to Japan 3 months from booking date: Confirmations may sometimes require up to 24 hours to process due to security verification. If your booking has not been confirmed after 24 hours, please contact us via Ask Klook. Exchange voucher will be delivered to you within 3-6 business days
    • Depart to Japan more than 3 months from booking date: Your exchange voucher will be confirmed and delivered to you 3 months before your departure date
    Q: How long does it take to deliver the Exchange Order?

    A: Delivery time varies from 3-7 business days depending on the country you reside in

    • Countries within Asia: 3-5 business days
    • Countries outside Asia: 5-7 business days
    Q: I was unable to pick up my exchange order on the date I selected, can I cancel my order?

    A: Cancellations will incur a 10% cancellation fee. Please contact customer service to reschedule pick up

    Q: I live in Hong Kong, where is the pick up location for the Exchange Orders?

    A: Hong Kong International Airport Arrivals Area, Terminal 1, Counter A08. Opening hours: 24 hours, daily

    Refunds/Cancellations

    Q: Can I refund my JR Pass? Will I be charged a cancellation fee?

    A: You can cancel and refund your order if you have not yet used your Exchange Order (MCO) to receive a JR Pass. Unredeemed JR Pass Exchange Orders (MCO) can be refunded and amended within 11 months of being issued. A cancellation fee of 10% of the pass price and a post fee of returning the MCO back to Klook will apply. After receiving the MCO, Klook will issue a refund to your account as soon as possible. The time and date you receive the refund varies per bank. Click to see a sample of a JR Pass Exchange Order (MCO)

    Q: How come I still see a charge even though I canceled my booking? When will I receive my refund?

    A: Refunds require up to 30 days to process. Bookings are also subject to a 10% cancellation fee, so your refund amount may not match your booking receipt

    Other

    Q: I plan to do XXX in Japan, which type of pass should I buy? Is XXX destination valid with the JR Pass I have purchased?

    A: The type of pass you should buy is highly dependent on your individual itinerary. Please see our handy blog post for itinerary ideas for each type of pass

    Q: I’m from XXX country or have XXX passport, can I buy a JR Pass?

    A: All foreign tourists entering Japan on a 'Temporary Visitor' entry status are allowed to purchase the JR Pass. Japanese passport holders are NOT allowed to purchase the JR Pass

    Q: Can I retroactively use a promo code on a booking I have already completed? Can I cancel my booking and re-order with a promo code?

    A: No! Cancellations will incur a 10% fee

    Klook Help Center

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